MISL IT Services

About Us

MISL IT Services are a Hertfordshire-based company, providing the highest quality Managed IT Services for clients across the United Kingdom. With over 25 years of experience, we are adept in supporting both our large and smaller scale clients, delivering second-to-none Customer Service and Technical Solutions. We provide fully managed IT services including, but not limited to: General IT Support, Connectivity Solutions, Anti-Virus Protection and Web-Design. Our team take complete responsibility over our clients IT Infrastructure, improving production and adaptability in the ever-changing digital economy. 

Joining your Team

MISL IT Services believe that the best way to succeed for our clients is to become a part of their business. It is for this reason that we take a lot of time to understand our clients; learning about the market in which they operate, their goals and their competition. This gives us the best chance to not only help with technical issues of the present, but also make recommendations on how to help our clients’ future. Furthermore, we want to understand the individuals that we work with. Getting to know our clients and their staff is especially important to us – this allows us to work around schedules, refer to previous encounters and, overall, provide a better customer service.

Pro-Active Response

We believe that rather than waiting for something to go wrong, it is our duty to take a pro-active approach and tackle the issue before it affects our clients. Using our Specialist Equipment, we are able to identify threats before they have taken to harming our clients. This includes spotting harmful malware, along with unreliable hardware. Our approach allows us to spot faults and provide quick, as well as long-term, fixes to keep our clients businesses running as smoothly as possible.

Fully Customisable Support Packages

No business is the same, so why should all businesses be expected to use the same IT Support solutions? AT MISL IT Services, we believe that getting the most relevant support to your business is extremely important. This is why we offer completely interchangeable packages – whether you would like phone or web based support, on-site or remote support, or low/high priority support – whatever your ideal support packages is, we can make it work. Just take a look at our wide service offerings and contact us with your requirements; we can work with you to build your ideal support package.

Frameworks and Certifications

ISO/IEC 27001

Internationally recognized ISO/IEC 27001 is an excellent framework which helps organisations gain certifications to manage and also protect their information assets so that they remain safe and secure. 

ISO 9001

ISO 9001 is a certified quality management system (QMS) for organisations who want to prove their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders.

Cyber Essentials Plus

Cyber Essentials Plus scheme is a world-leading, cost-effective assurance mechanism for companies of all sizes. Put in place to demonstrate, with confidence, that the most important cyber security controls have been implemented.

Crown Commercial Services (CSS)

Crown Commercial Services brings together policy, advice and direct buying; providing commercial services to the public sector and saving money for the taxpayer.

ESPO

ESPO is a customer-focused, public sector owned, professional buying organisation; committed to getting the most for customers by pursuing best practice in procurement, sourcing, supply chain partner support and management, contract management and EU compliance.

The Information Commissioner’s Office (ICO)

Registered controller of data number Z1505749
The Information Commissioner’s Office (ICO) is an independent body set up to promote access to official information and to protect personal information.

Our Partners

Webroot Antivirus Logo
DrayTek Logo
DrayTek Logo 2
Ionos Logo

Webroot are a leading provider of premium Anti-Virus software. Partnered in 2019, we are able to offer Webroot’s protection to our clients. With next-generation protection, contextual threat intelligence and the fastest scans available, Webroot’s anti-virus services are elite-tier protection.

DrayTek are one of the leading providers of Broadband CPE: firewalls; VPN devices; routers; wireless LAN devices. Being a long-term user of DrayTek’s products, we are delighted that we are able to partner with them and bring high-quality and reliable broadband-based equipment to our clients.

Through our long-term usage of DrayTek products, we have become quite accustomed to the configurations. This accreditation is testament to our abilities to implement network solutions, un-reliant on the help of manufacturers.

1&1 IONOS provide secure and reliable web hosting services, as well as: domain registration; SSL certificates; email services; website builder packages and also cloud hosting. Our partnership allows us to offer our clients full web hosting services; a fantastic opportunity for new businesses, or those looking for a refresh.

 

 Contact Us

Get in touch with the team using the form below or call us on 01992 470060 and see how we can help you with your IT requirements.